Service design · Mobile UX

A festival companion designed to improve planning, safety and coordination between attendees and volunteer teams.

Case study / 2022
Project overview

Helping festival-goers enjoy the event with less uncertainty.

Festivault is a mobile experience designed around the practical challenges of a festival: finding the next performance, navigating the site, accessing safety information and asking for help when something goes wrong.

Plan the experience

A detailed artist programme helps attendees anticipate upcoming performances and organise their day. The timeline reduces confusion between stages and makes it easier to see preferred artists without missing key moments.

Safety within reach

Emergency numbers and essential contacts are available directly in the application. A dedicated safety area keeps medical and security information easy to find when speed matters.

Attendees can also report an issue through a volunteer alert system. Nearby teams receive the request and can respond more quickly, improving coordination across the festival site.

By bringing scheduling, mapping and support tools together, Festivault aims to make the event feel easier to navigate for visitors and more manageable for volunteers.

Next case study